Bilingual Retail Tech Sales Associate

T-MOBILE USA, Inc.; New York (NY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) and Stock Grants

Paid time off & Holidays

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail setting, delivering personalized device and service solutions using digital tools to demonstrate network coverage and service benefits.

You will complete required training, build customer relationships and contribute to a seamless shopping experience. Benefits include medical, dental and vision insurance, 401(k), stock grants, paid time off and holiday pay, with earnings guaranteed at $20/hour including

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.
• Fluent in English and Russian.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Bilingual English/Russian

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail setting, delivering personalized device and service solutions using digital tools to demonstrate network coverage and service benefits.

You will complete required training, build customer relationships and contribute to a seamless shopping experience. Benefits include medical, dental and vision insurance, 401(k), stock grants, paid time off and holiday pay, with earnings guaranteed at $20/hour including