Bilingual Mobile Sales Associate — Retail Tech

T-Mobile US Inc.; Bountiful (UT); Presencial; USD 25.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Stock purchase plan

Paid time off

Holidays

Tuition assistance

Disability insurance

Descripción de la vacante

T-Mobile USA is seeking a Mobile Associate to support retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. You will build proficiency in customer service and sales to provide personalized device and service solutions, using digital tools to demonstrate network coverage and benefits.

Success is measured by relationship building, completing training, and delivering a seamless customer experience.

Formación

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in a Retail environment (Preferred).
• Must be at least 18 years of age and legally authorized to work in the United States.

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Conocimientos

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Educación

High School Diploma/GED

Descripción del empleo

T-Mobile USA is seeking a Mobile Associate to support retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. You will build proficiency in customer service and sales to provide personalized device and service solutions, using digital tools to demonstrate network coverage and benefits.

Success is measured by relationship building, completing training, and delivering a seamless customer experience.