Bilingual Mobile Sales Associate - Tech & Service Expert

T-Mobile US Inc.; Addison (TX); Presencial; USD 25.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off and holidays

Paid parental and family leave

Family building benefits

Tuition assistance

Mobile service & home internetdiscount

Descripción de la vacante

T-Mobile USA, Inc. is hiring a Mobile Associate to support retail operations by assisting customers with device and service needs in a fast-paced environment.

The role emphasizes customer service and sales, using digital tools to show coverage and benefits, and delivering personalized technology solutions. The position requires completing training and offers opportunities for advancement, with a wide range of benefits and a culture focused on teamwork.

Formación

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.
• Must be at least 18 years old and legally authorized to work in the United States.

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Conocimientos

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Educación

High School Diploma/GED

Descripción del empleo

T-Mobile USA, Inc. is hiring a Mobile Associate to support retail operations by assisting customers with device and service needs in a fast-paced environment.

The role emphasizes customer service and sales, using digital tools to show coverage and benefits, and delivering personalized technology solutions. The position requires completing training and offers opportunities for advancement, with a wide range of benefits and a culture focused on teamwork.