Bilingual Mobile Sales Associate — Retail Expert

T-Mobile; Galax (VA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Medical/dental/vision insurance

Job summary

T-Mobile is hiring for a Mobile Associate in a fast-paced retail setting. You will engage customers, demonstrate technology and services, and tailor solutions that meet individual needs, using digital tools to show coverage and benefits.

Qualifications include a high school diploma and 6 months of customer service or retail sales experience. Training is provided and compensation includes base pay, training pay, and potential incentives.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits during interactions.
• Complete required training to build knowledge of products, services, systems and processes.
• Engage customers by exploring needs and providing hands-on demonstrations of technology and accessories.
• Other duties/projects as assigned by management.

Skills

Customer Service

Sales

Communication

Problem Solving

Change Agility

Multitasking

Engaging People

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Mobile Associate in a fast-paced retail setting. You will engage customers, demonstrate technology and services, and tailor solutions that meet individual needs, using digital tools to show coverage and benefits.

Qualifications include a high school diploma and 6 months of customer service or retail sales experience. Training is provided and compensation includes base pay, training pay, and potential incentives.