Bilingual Mobile Sales Associate (In-Store)

T-Mobile US Inc.; Memphis (TN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid time off

12 paid holidays

Parental leave

Mobile service discounts

Home internet discounts

Job summary

T-Mobile stores welcome customers with energetic, knowledgeable associates who educate on benefits and solutions in a fast-paced setting. You will engage, educate, and guide customers through product options, promotions, and services to ensure a seamless experience.

We value teamwork and extend comprehensive benefits, with opportunities for training and growth. You will be part of a dynamic Un-carrier culture focused on customer connections and career development.

Qualifications

• High school diploma or GED required.
• 6 months of customer service and/or sales experience is preferred in retail.

Responsibilities

• Engage with a broad range of customers in a high-traffic retail environment, educate customers, and showcase the value of benefits.
• Complete training on store-in-store experience, products, processes, and systems; continuously learn and improve skills.
• Provide exceptional service, build rapport, attract customers, and drive sales activity at the location.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction Management

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

At least 18 years of age

Legally authorized to work in the US

Education

High School Diploma/GED (Required)

Job description

T-Mobile stores welcome customers with energetic, knowledgeable associates who educate on benefits and solutions in a fast-paced setting. You will engage, educate, and guide customers through product options, promotions, and services to ensure a seamless experience.

We value teamwork and extend comprehensive benefits, with opportunities for training and growth. You will be part of a dynamic Un-carrier culture focused on customer connections and career development.