Bilingual Mobile Sales Associate (EN/ES)

T-Mobile US Inc.; Garden Grove (CA); Vor Ort; USD 27.000 - 34.000; Vollzeit

Benefits dieser Stelle

Annual stock grant

Employee stock purchase plan

Medical, dental and vision insurance

Zusammenfassung

T-Mobile in Garden Grove, CA is hiring Mobile Associates to connect customers with the latest technology and bilingual support in English and Spanish. This role emphasizes delivering excellent customer service, building relationships, and helping shoppers through in-store, online, or care channels.

Ideal candidates have at least 6 months of CS/sales experience, a high school diploma or GED, and a passion for technology.

Qualifikationen

• Ability to communicate effectively with customers in Spanish and English. (Required)
• High school diploma or GED. (Required)
• At least 6 months of customer service or sales experience; retail experience preferred.
• Interest in technology and helping customers find solutions.
• Willingness to learn, share ideas, and support teammates.
• Motivation to achieve sales goals while providing excellent customer service.

Aufgaben

• Connect in English and Spanish. Help customers feel welcome, understood, and confident in their choices.
• Explore the latest technology. Demonstrate smartphones, accessories, and connected devices that fit customers' needs.
• Build lasting relationships. Listen, ask questions, and recommend solutions that keep customers connected.
• Make shopping simple. Support customers whether they begin their journey online, through Customer Care, or in-store.
• Develop your sales skills. Learn how to meet customer needs while working toward individual and team goals.
• Work together. Collaborate with teammates, store leaders, and other T-Mobile teams to support customers and small businesses.

Kenntnisse

Bilingual English/Spanish

Customer service

Sales experience

Technology aptitude

Ausbildung

High school diploma or GED

Jobbeschreibung

T-Mobile in Garden Grove, CA is hiring Mobile Associates to connect customers with the latest technology and bilingual support in English and Spanish. This role emphasizes delivering excellent customer service, building relationships, and helping shoppers through in-store, online, or care channels.

Ideal candidates have at least 6 months of CS/sales experience, a high school diploma or GED, and a passion for technology.