Bilingual Mobile Sales Associate

T-MOBILE USA, Inc.; Virginia Beach (VA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Annual stock grant

401(k) plan

Paid time off

Insurance: medical, dental, vision

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and delivering personalized device and service solutions. You will use digital tools to demonstrate network coverage and benefits while building strong customer relationships.

The role emphasizes training, teamwork, and delivering a seamless customer experience in a fast-paced environment. Eligible candidates are 18+ and legally eligible to work in the United States, with 6 months of related

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.
• Must be 18 years of age and legally eligible to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Other duties/projects as assigned by management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and delivering personalized device and service solutions. You will use digital tools to demonstrate network coverage and benefits while building strong customer relationships.

The role emphasizes training, teamwork, and delivering a seamless customer experience in a fast-paced environment. Eligible candidates are 18+ and legally eligible to work in the United States, with 6 months of related