Bilingual Mobile Sales Associate

T-Mobile / Metro By T-Mobile; Los Angeles (CA); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

T-Mobile / Metro By T-Mobile in Los Angeles is seeking a Mobile Associate, Bilingual, Retail Sales to deliver a world-class customer experience and help customers pick up where they left off in-store, online, or via Care.

You will demonstrate devices and services, build loyalty, and work with teams to resolve issues while learning new skills. Minimum 6 months in customer service or retail, bilingual English/Spanish, HS diploma, and authorization to work in the United States.

Qualifications

• 6 months of customer service and/or sales experience.
• Retail environment experience preferred.
• Bilingual in English and Spanish.

Responsibilities

• Explore individual needs and provide hands-on demonstrations of devices and services.
• Side-by-side selling to tailor solutions beyond basic devices and plans.
• Approach service and sales with integrity, compassion and composure.
• Collaborate with store teams to ensure a seamless customer experience.

Skills

Bilingual EN/ES

Customer service

Retail sales

Education

High School Diploma or GED

Job description

T-Mobile / Metro By T-Mobile in Los Angeles is seeking a Mobile Associate, Bilingual, Retail Sales to deliver a world-class customer experience and help customers pick up where they left off in-store, online, or via Care.

You will demonstrate devices and services, build loyalty, and work with teams to resolve issues while learning new skills. Minimum 6 months in customer service or retail, bilingual English/Spanish, HS diploma, and authorization to work in the United States.