Bilingual Mobile Expert (Spanish)

T-Mobile; San Antonio (TX); Vor Ort; USD 25.000 - 28.000; Vollzeit

Benefits dieser Stelle

Annual stock grant

Employee stock purchase plan

401(k)

Zusammenfassung

At T-Mobile, we hire to empower our people. The Mobile Associate role supports retail operations by engaging customers and guiding them through device, service, and technology solutions in a fast-paced store setting.

Team members use digital tools to explain coverage and benefits, complete training, and grow through customer relationships. Eligible employees receive stock awards, competitive pay, and comprehensive benefits.

Qualifikationen

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail environment preferred.
• Must be legally authorized to work in the United States.

Aufgaben

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Kenntnisse

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Ausbildung

High School Diploma/GED

Jobbeschreibung

At T-Mobile, we hire to empower our people. The Mobile Associate role supports retail operations by engaging customers and guiding them through device, service, and technology solutions in a fast-paced store setting.

Team members use digital tools to explain coverage and benefits, complete training, and grow through customer relationships. Eligible employees receive stock awards, competitive pay, and comprehensive benefits.