Bilingual Mental Health Admin Pro: Growth & Outreach

BURNETT THERAPEUTIC SERVICES INC; Napa (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

6 paid holidays

Sick time

Mentorship & training

Medical, dental, vision insurance

401(k) retirement plan

LifeCare EAP

LifeMart discounts

Job summary

BTS in Napa, CA invites a Mental Health Admin Assistant to manage daily operations, coordinate calendars, and support outreach efforts with therapists and clients. The role emphasizes building partnerships with referral sources, community events, and robust data management.

The ideal candidate is bilingual in English/Spanish, highly organized, and capable of working independently in a fast-paced behavioral health setting.

Qualifications

• Minimum of a High School Diploma or GED.
• Bilingual (Spanish-speaker) strongly preferred
• Strong professional communication skills.
• 2 years of direct work experience in an administrative office position, case management, intake or Client Care in a behavioral health setting.
• Google Suite experience (Drive, Sheets, Docs), Microsoft Excel experience.

Responsibilities

• Support daily admin functions of the mental health program.
• Maintain and update therapist calendars, including scheduling, cancellations, and rescheduling sessions.
• Coordinate appointment logistics and ensure systems are updated.
• Assist therapists in contacting clients, sending reminders, and facilitating intake.
• Manage bi-weekly appointment administration and communicate schedule updates to therapists.
• Monitor and log client payments; manage financial documentation.
• Maintain accurate client records in systems like NPA.
• Serve as liaison to insurance providers, school counselors, and other partners.
• Attend local community events and meet referral sources.
• Support onboarding and training for new hires in the mental health department.
• Handle general admin duties: faxing, mailing, filing SCARs, inquiries.
• Identify operational improvements and contribute to growth.
• Perform other duties as assigned to support the program.

Skills

Bilingual (Spanish)

Professional communication

Administrative experience

Client care

Organized

Reliable transportation

Disability experience (nice to have)

Education

High School Diploma or GED

Tools

Google Suite

Microsoft Excel

NPA system

Job description

BTS in Napa, CA invites a Mental Health Admin Assistant to manage daily operations, coordinate calendars, and support outreach efforts with therapists and clients. The role emphasizes building partnerships with referral sources, community events, and robust data management.

The ideal candidate is bilingual in English/Spanish, highly organized, and capable of working independently in a fast-paced behavioral health setting.