Bilingual TMS Administrative Specialist

Flourish Mental Health LLC; Georgia; On-site; USD 42,000 - 64,000; Full time

Job summary

Flourish Mental Health is seeking a bilingual Outpatient Administrative Assistant / TMS Technician to join our West Houston team. This role blends front-office support with hands-on BrainsWay TMS procedures, supporting daily operations in a patient-centered clinic.

You will welcome patients, manage the EHR, handle calls, verify insurance, assist with billing, and administer TMS per protocol. Fluency in English and Spanish is required; experience in healthcare administration is essential.

Qualifications

• Minimum 1 year of TMS treatment experience (BrainsWay preferred).
• At least 1 year of administrative or front-desk experience in a healthcare setting.
• Fluent in English and Spanish (required).
• Strong organizational, communication, and multitasking skills.
• Proficiency with EHR systems and Microsoft Office Suite.
• Professional, compassionate, and dependable demeanor.

Responsibilities

• Welcome and assist patients during check-in/check-out.
• Schedule and confirm patient appointments in the EHR.
• Manage calls, messages, and patient inquiries professionally.
• Verify insurance, process authorizations, and assist with billing support.
• Maintain accurate patient records and organized documentation.
• Coordinate with providers and clinical staff to support daily operations.
• Keep the front office and waiting area organized and professional.
• Administer TMS treatments according to BrainsWay protocols.
• Set up, calibrate, and safely operate TMS equipment.
• Monitor and document patient progress and responses.
• Provide education and reassurance to patients throughout treatment.
• Maintain a clean and well-prepared treatment space.
• Communicate with providers about patient status or concerns.

Skills

Bilingual English/Spanish

Administrative support

Healthcare administration

Communication

Organizational skills

Multitasking

Tools

EHR systems

Microsoft Office Suite

Job description

Flourish Mental Health is seeking a bilingual Outpatient Administrative Assistant / TMS Technician to join our West Houston team. This role blends front-office support with hands-on BrainsWay TMS procedures, supporting daily operations in a patient-centered clinic.

You will welcome patients, manage the EHR, handle calls, verify insurance, assist with billing, and administer TMS per protocol. Fluency in English and Spanish is required; experience in healthcare administration is essential.