Bilingual Client Services Assistant - Front Desk (Eng/Spa)

North Bay Regional Center; Napa (CA); On-site; USD 48,000 - 53,000; Full time

Benefits offered by this job

CalPERS Retirement Plan

Medical Insurance Plans

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Life Insurance

Paid Holidays

Vacation & Sick Leave

Employee Referral Program

Bi-lingual language differential

Job summary

North Bay Regional Center is seeking a detail-oriented Client Services Assistant to provide back-up reception coverage at the Napa office, predominantly serving Spanish-speaking clients. You will also support Case Management with clerical tasks and data entry.

The role requires bilingual English/Spanish, 3 years of admin experience, and proficiency with Microsoft 365. The position is office-based in Napa with regular hours and opportunities for growth within NBRC's supportive team.

Qualifications

• High school diploma or equivalent or graduation from business school/2-year program.
• Proficient in Microsoft 365 (Word, Outlook, Excel) and able to type 50 WPM.
• 3 years of administrative/clerical experience preferred.

Responsibilities

• Provide back-up front desk coverage for Napa office during breaks and absences.
• Serve as primary contact for Spanish-speaking callers and visitors.
• Perform office support tasks: data entry, forms processing, scheduling, and document handling.

Skills

Microsoft 365

Typing 50 WPM

Education

High school diploma or equivalent

Business school or 2-year program

Tools

MS Word

Outlook

Excel

Job description

North Bay Regional Center is seeking a detail-oriented Client Services Assistant to provide back-up reception coverage at the Napa office, predominantly serving Spanish-speaking clients. You will also support Case Management with clerical tasks and data entry.

The role requires bilingual English/Spanish, 3 years of admin experience, and proficiency with Microsoft 365. The position is office-based in Napa with regular hours and opportunities for growth within NBRC's supportive team.