Bilingual Mental Health Admin & Outreach Coordinator

Burnett Therapeutic Services; Napa (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Sick time

LifeCare EAP

LifeMart discounts

Tuition scholarships

Job summary

Burnett Therapeutic Services in Napa, CA seeks a Mental Health Admin Assistant to support daily operations of our mental health program and help drive its growth. This leadership role requires someone who is highly organized, proactive in building external relationships, and able to represent the agency in the community.

You will manage internal systems, support therapists and clients, and serve as the key point person for administrative coordination.

Qualifications

• High school diploma or GED required.
• Bilingual English/Spanish strongly preferred.
• 2 years of admin/office experience in behavioral health settings.
• Proficient with Google Suite and Excel.

Responsibilities

• Support administrative functions of the mental health program and ensure daily operations run smoothly.
• Maintain therapist calendars, schedule, cancel, and reschedule sessions.
• Coordinate appointment logistics and update systems accordingly.
• Assist therapists in client communications, reminders, and intake processes.
• Handle bi-weekly appointment administration and schedule changes with therapists.
• Monitor client payments and manage financial documentation.
• Maintain client records in systems and process contract changes or terminations.
• Serve as liaison to insurance providers, referral sources, counselors, and other partners.
• Attend community events and connect with referral sources to raise service awareness.
• Assist onboarding and training for new hires in the mental health department.
• Perform general admin tasks and identify operational improvements.

Skills

Bilingual Spanish

Google Suite

Microsoft Excel

Strong communication

Highly organized

Team player

Reliable transportation

Education

High School Diploma or GED

Job description

Burnett Therapeutic Services in Napa, CA seeks a Mental Health Admin Assistant to support daily operations of our mental health program and help drive its growth. This leadership role requires someone who is highly organized, proactive in building external relationships, and able to represent the agency in the community.

You will manage internal systems, support therapists and clients, and serve as the key point person for administrative coordination.