Bilingual Client Services Assistant - English/Spanish

North Bay Regional Center; California (MO); On-site; USD 48,000 - 53,000; Full time

Benefits offered by this job

CalPERS Retirement Plan

CalPERS Medical Insurance Plans

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Employer-paid Life Insurance

Paid vacation and sick leave

Employee Referral Reward Program

Paid agency holidays

Job summary

North Bay Regional Center (NBRC) seeks a back-up Receptionist/Client Services Assistant for the Napa office. You will greet visitors, answer phones in Spanish and English, manage deliveries, and provide essential support to case management and office operations.

Fluency in Spanish/English is required. The role emphasizes accurate data entry, form processing, scheduling, and customer service within a nonprofit California context.

Qualifications

• Equivalent or graduation from high school.
• Three years of administrative/clerical experience in a work environment.
• Fluency in a language in addition to English is desirable and may be required; Bilingual English/Spanish is required.

Responsibilities

• Provide full back-up reception coverage for the Napa office during breaks and absences.
• Greet visitors, answer phones, and manage deliveries for the NBRC Napa office.
• Serve as primary contact for Spanish-speaking clients and callers; direct to appropriate staff.
• Assist Case Management with office support, data entry, forms, and scheduling.

Skills

Bilingual English/Spanish

Education

High school diploma

Business school or two-year post high school program

Tools

Microsoft 365

Job description

North Bay Regional Center (NBRC) seeks a back-up Receptionist/Client Services Assistant for the Napa office. You will greet visitors, answer phones in Spanish and English, manage deliveries, and provide essential support to case management and office operations.

Fluency in Spanish/English is required. The role emphasizes accurate data entry, form processing, scheduling, and customer service within a nonprofit California context.