Bilingual Member Services Pro – Weekend/Evening Flex

First National Bankers Bank; Mount Vernon (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free uniforms

Advancement opportunities

Paid time off

Training & development

Wellness resources

Flexible schedule

Job summary

Planet Fitness in Mount Vernon, OH is seeking a friendly Member Services Representative for weekends and evenings to greet members, sign up new members, answer questions, and process payments using our POS system. This part-time role emphasizes exceptional customer service, reliability, and the ability to work collaboratively with staff to maintain a welcoming gym environment.

Applicants should be 18+, HS diploma, willing to undergo a background check, CPR/AED certified, and bilingual

Qualifications

• Must have exceptional customer service skills and ability to interact professionally with members and staff.
• Must be 18 years of age or older.
• High School diploma/GED or equivalent.
• Willingness to obtain CPR/AED certification within required timeframes.

Responsibilities

• Greet members and guests and provide exceptional customer service.
• Answer phones and assist callers with questions.
• Check members in, tour, and sign up new members; log amenities and communicate updates.
• Respond to member questions and concerns promptly and professionally.
• Conduct beverage or merchandise purchases on the point of sale system.
• Use POS to issue new membership cards and handle billing or payment questions.

Skills

Customer service

Punctuality

Communication

Bilingual English/Spanish

Education

High School diploma/GED

Tools

POS system

Job description

Planet Fitness in Mount Vernon, OH is seeking a friendly Member Services Representative for weekends and evenings to greet members, sign up new members, answer questions, and process payments using our POS system. This part-time role emphasizes exceptional customer service, reliability, and the ability to work collaboratively with staff to maintain a welcoming gym environment.

Applicants should be 18+, HS diploma, willing to undergo a background check, CPR/AED certified, and bilingual