Bilingual Member Services Associate - Weekend/Evening

First National Bankers Bank; Lewiston (ID); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free uniforms

Paid time off

Flexible schedule

Training & development

Wellness resources

Opportunity for advancement

Job summary

Planet Fitness is seeking a Member Services Rep for weekend and evening shifts. You will welcome members and guests, manage check-in, and handle memberships while delivering excellent customer service.

This role requires a friendly, professional demeanor and the ability to handle inquiries on the floor and at the front desk. Requirements include a high school diploma and the willingness to obtain CPR/AED certification.

Qualifications

• Provides exceptional customer service to members and guests.
• Bilingual English/Spanish encouraged to apply.
• Punctual and reliable in a front-desk role.

Responsibilities

• Greet members and guests with a welcoming attitude.
• Answer phones and assist callers with questions.
• Check in members, log amenities, and communicate updates to members.
• Respond to questions and concerns promptly and professionally.
• Process beverage or merchandise purchases on the POS system.
• Assist with new membership cards, address changes, and billing questions.

Skills

Customer service

Bilingual English/Spanish

Communication

Punctuality

Education

High School Diploma/GED

Job description

Planet Fitness is seeking a Member Services Rep for weekend and evening shifts. You will welcome members and guests, manage check-in, and handle memberships while delivering excellent customer service.

This role requires a friendly, professional demeanor and the ability to handle inquiries on the floor and at the front desk. Requirements include a high school diploma and the willingness to obtain CPR/AED certification.