Bilingual Member Service & Sales Specialist

macu; Henderson (NV); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Paid time off

Volunteer time off

Paid holidays

Matching 401K

Tuition assistance

Professional development

Job summary

Mountain America Credit Union in Henderson, NV is seeking a part-time Member Service Specialist to provide top-notch service to our credit union members. You will assess member needs, open new accounts, service existing accounts, and explain MACU products that best fit the member’s financial goals.

The role requires at least six months of customer service experience and a valid driver's license. The schedule includes weekdays and a rotating Saturday, with competitive pay, benefits, and

Qualifications

• Six months of customer service experience.
• Industry experience preferred.
• High school diploma or equivalent.
• A valid driver’s license is required.

Responsibilities

• Provide exceptional member service by assessing needs and advising on MACU products and services.
• Cross-sell financial products and services as appropriate to member needs.
• Process transactions accurately per policies and procedures.
• Maintain branch security and assist in opening/closing procedures.

Skills

Customer service

Communication

Sales oriented

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mountain America Credit Union in Henderson, NV is seeking a part-time Member Service Specialist to provide top-notch service to our credit union members. You will assess member needs, open new accounts, service existing accounts, and explain MACU products that best fit the member’s financial goals.

The role requires at least six months of customer service experience and a valid driver's license. The schedule includes weekdays and a rotating Saturday, with competitive pay, benefits, and