Member Services & Sales Associate - Financial Advocate

Mountain America Credit Union; Las Vegas (NV); Presencial; USD 36.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical & dental benefits

Paid time off

Volunteer time off

Paid holidays

401K match

Tuition assistance

Professional development

Descripción de la vacante

Mountain America Credit Union is seeking a friendly, service‑driven team member for the Las Vegas branch. You will assist members with transactions, open accounts, and explain MACU products to fit their financial goals.

The role requires at least six months of customer service experience and a high school diploma. A valid driver’s license is also needed for branch-related duties and onboarding within 90 days.

Formación

• At least six months of customer service experience.
• Industry experience preferred.
• A valid driver’s license is required.

Responsabilidades

• Provide exceptional member service by assessing needs and guiding transactions.
• Advise members on MACU products and services to meet financial goals.
• Process branch transactions accurately and efficiently according to policies.
• Resolve member concerns and follow up to ensure satisfaction.

Conocimientos

Customer service

Communication

Cross-selling

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

Mountain America Credit Union is seeking a friendly, service‑driven team member for the Las Vegas branch. You will assist members with transactions, open accounts, and explain MACU products to fit their financial goals.

The role requires at least six months of customer service experience and a high school diploma. A valid driver’s license is also needed for branch-related duties and onboarding within 90 days.