Bilingual Member Service Expert – Financial Help

Mid American Credit Union; Arkansas City (KS); In loco; USD 19.000 - 28.000; Tempo pieno

Descrizione del lavoro

Mid American Credit Union is seeking a member service representative to assist members with their accounts using computerized systems, verify information, and complete transactions accurately.

The role requires a high school diploma or GED, 6 months to 2 years of related experience, and strong communication skills. This is not a remote or hybrid position and requires professional appearance and punctuality.

Competenze

• High School Diploma or GED required.
• Six months to two years of customer service experience.
• Excellent written and verbal communication with empathy and discretion.
• Professional appearance and punctuality.

Mansioni

• Gathers information to complete transactions efficiently.
• Performs member servicing using computerized systems for verification.
• Assists members in managing their accounts and addressing needs.
• Maintains accuracy and attention to detail.
• Demonstrates a friendly, professional attitude and appearance.
• Completes annual training regarding BSA/AML compliance and policy updates.

Conoscenze

Multitasking

Communication

Discretion

Professional appearance

Formazione

High School Diploma or GED

Descrizione del lavoro

Mid American Credit Union is seeking a member service representative to assist members with their accounts using computerized systems, verify information, and complete transactions accurately.

The role requires a high school diploma or GED, 6 months to 2 years of related experience, and strong communication skills. This is not a remote or hybrid position and requires professional appearance and punctuality.