Bilingual Member Loyalty & Outreach Specialist

Oportun; Oakland (CA); On-site; USD 27,552 - 31,684; Full time

Job summary

A financial services company in Oakland is seeking a Bilingual English and Spanish Member Loyalty Representative to deliver exceptional member service and promote inclusive financial solutions. The role involves engaging with community members and businesses, conducting outreach activities, and educating clients about services. Candidates must have strong communication skills, a sales-focused attitude, and the ability to work flexible hours including weekends. This role offers competitive pay and the opportunity to impact the community positively.

Qualifications

• Must be bilingual (English/Spanish).
• Must have customer service or sales experience.
• Must be available to work weekends.

Responsibilities

• Provide quality member service and greet members warmly.
• Educate potential members about services through outreach.
• Engage in community outreach activities to promote services.

Skills

Bilingual (English/Spanish)

Outgoing and sales-focused

Customer service experience

Tools

Basic computer skills

Office equipment (phones, scanners, iPads)

Job description

A financial services company in Oakland is seeking a Bilingual English and Spanish Member Loyalty Representative to deliver exceptional member service and promote inclusive financial solutions. The role involves engaging with community members and businesses, conducting outreach activities, and educating clients about services. Candidates must have strong communication skills, a sales-focused attitude, and the ability to work flexible hours including weekends. This role offers competitive pay and the opportunity to impact the community positively.