Bilingual Member Loyalty Specialist

Oportun; Santa Rosa (CA); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) retirement savings

Paid Time Off

Growth opportunities

Job summary

Oportun is seeking a Bilingual English and Spanish Member Loyalty Representative in Santa Rosa, CA. You will welcome members, process transactions, and educate communities about our affordable financial services.

This full-time role emphasizes outreach, relationship-building with local businesses, and protecting member information while meeting daily goals. Candidates should be sales-focused, outgoing, and committed to community engagement.

Qualifications

• Must be bilingual (English/Spanish).
• Must be available to work weekends.
• Must have regular, reliable, and predictable attendance to support store operations.
• Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.

Responsibilities

• Welcome members with a warm greeting and provide quality member service.
• Seamlessly process all transactions, following policies and protecting member information.
• Engage in outreach activities at stores, partner locations and community events to educate about Oportun’s services.

Skills

Bilingual (English/Spanish)

Outgoing and sales-focused

Weekend availability

Reliable attendance

Job description

Oportun is seeking a Bilingual English and Spanish Member Loyalty Representative in Santa Rosa, CA. You will welcome members, process transactions, and educate communities about our affordable financial services.

This full-time role emphasizes outreach, relationship-building with local businesses, and protecting member information while meeting daily goals. Candidates should be sales-focused, outgoing, and committed to community engagement.