Bilingual Member Experience Associate — Spanish Sales & Service

AAA Mountain West Group; United States; On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

401k Matching

Medical, Dental, Vision benefits

Paid Holidays

Paid Time Off

Free AAA Classic Membership

AAA Product Discounts

Tuition Reimbursement

Job summary

AAA Mountain West Group is seeking a Member Experience Associate to deliver outstanding service and value to Members across multiple branch locations. You will be responsible for personal service, meeting sales targets, and quickly learning multiple product lines and systems.

Role involves shifts at various branches, with a requirement for strong customer service orientation, adaptability, and active listening to identify unmet Member needs.

Qualifications

• Provide outstanding customer service and meet member needs across multiple branch locations.
• Demonstrate consultative sales techniques to uncover needs, present solutions, and close opportunities.
• Ability to learn multiple product lines, services, and systems for seamless service.

Responsibilities

• Deliver exceptional service and value to Members through genuine care and personal service.
• Achieve individual sales targets while supporting branch goals.
• Rotate between branches as needed and adapt to varying environments.

Skills

Customer Service

Sales skills

Active listening

Adaptability

Communication

Team collaboration

Problem solving

Education

High School Diploma/GED

Tools

Computer systems

Job description

AAA Mountain West Group is seeking a Member Experience Associate to deliver outstanding service and value to Members across multiple branch locations. You will be responsible for personal service, meeting sales targets, and quickly learning multiple product lines and systems.

Role involves shifts at various branches, with a requirement for strong customer service orientation, adaptability, and active listening to identify unmet Member needs.