Member Experience & Sales Specialist

AAA Mountain West Group; Lodi (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Great pay and incentive plans

401k Matching

Medical, Dental, Vision

Paid Holidays

Paid Time Off

Volunteer time

Free AAA Classic Membership

AAA Product Discounts

Tuition Reimbursement

Commissions

Job summary

AAA Mountain West Group is seeking a Member Experience Associate to deliver outstanding service and value to Members across multiple California branches. You will combine customer care with product knowledge to meet individual sales goals while supporting branch success.

Role requires adaptability, active listening, and the ability to learn several product lines and systems. Competitive hourly pay with commissions, 401k, and benefits are offered.

Qualifications

• Strong customer service orientation and adaptability across environments.
• Ability to learn multiple product lines, services and systems.
• Excellent listening skills to identify unmet member needs.
• Consultative sales techniques to uncover needs, present solutions, and close sales.

Responsibilities

• Deliver outstanding service and value to Members through personal service.
• Meet individual sales targets while supporting branch goals.
• Promote AAA products and services to achieve branch objectives.
• Understand and anticipate Member needs and tailor solutions across branches.

Skills

Customer Service

Sales

Technical

Operational Excellence

Education

High School Diploma/GED

Job description

AAA Mountain West Group is seeking a Member Experience Associate to deliver outstanding service and value to Members across multiple California branches. You will combine customer care with product knowledge to meet individual sales goals while supporting branch success.

Role requires adaptability, active listening, and the ability to learn several product lines and systems. Competitive hourly pay with commissions, 401k, and benefits are offered.