Bilingual Member Advisor (Part-Time) — Des Moines

Collinscu; Des Moines (IA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health & wellness

401k match

Tuition reimbursement

Disability insurance

Employee discounts

Training & development

Job summary

Collins Community Credit Union in Des Moines, IA is seeking a Part-time Bilingual Member Representative at our Court Ave branch. You will provide friendly, personalized service to members, handle routine financial transactions, and identify opportunities to educate members about relevant products and digital tools.

Fluency in Spanish and English is required. This role emphasizes sales alongside service and requires strong communication, integrity, and teamwork in a fast-paced banking environment.

Qualifications

• Must be fluent in Spanish and English.
• High school diploma or equivalent required.
• Customer service or cash handling experience preferred.

Responsibilities

• Serve as the first point of contact for members and guests.
• Create welcoming, professional interactions.
• Identify member needs through conversation and active listening.
• Introduce members to products, services, and digital solutions.
• Perform day-to-day transactions for members.
• Actively cross-sell and refer products and services.
• Achieve branch sales and referral goals.
• Maintain cash drawer and process deposits/withdrawals.

Skills

Bilingual Spanish/English

Customer service

Education

High school diploma or equivalent

Job description

Collins Community Credit Union in Des Moines, IA is seeking a Part-time Bilingual Member Representative at our Court Ave branch. You will provide friendly, personalized service to members, handle routine financial transactions, and identify opportunities to educate members about relevant products and digital tools.

Fluency in Spanish and English is required. This role emphasizes sales alongside service and requires strong communication, integrity, and teamwork in a fast-paced banking environment.