Bilingual Member Advisor (English/Spanish) – Banking & Lending

Greater-Iowa-Credit-Union; Indianola (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Group Medical, Dental, and Vision Plan

Flexible Spending Accounts

Lifestyle Spending Account

Life Insurance/ AD&D - company pays in

Supplemental/Voluntary Life

Critical Illness

STD/LTD

Education Assistance Reimbursement

Student Loan Interest Reimbursement

401k (6% company match)

VTO

Logo Wear

Service awards

Professional Development Opportunities

EAP

Fees waived on one checking and saving

Complimentary checks and safe deposit

Employee loan/credit card rewards

Job summary

Greater Iowa Credit Union is seeking a Bilingual Member Advisor to deliver exceptional service in English and Spanish. You’ll help members meet financial goals by guiding them through deposits, loans, and digital tools while maintaining regulatory compliance.

You will greet members, process transactions, and promote credit union products. The role requires strong communication and a customer-centric approach, with eligibility for NMLS as needed.

Qualifications

• High school diploma or GED.
• 1–3 years of related experience.
• Bilingual in English and Spanish required.
• Ability to assist with teller transactions and digital tools.

Responsibilities

• Grow member relationships and promote credit union products.
• Assist members with loan options and credit applications.
• Explain deposit and lending products to meet member needs.
• Ensure compliance with regulations and provide excellent service.

Skills

Digital banking

Customer service

Interpersonal skills

Communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Greater Iowa Credit Union is seeking a Bilingual Member Advisor to deliver exceptional service in English and Spanish. You’ll help members meet financial goals by guiding them through deposits, loans, and digital tools while maintaining regulatory compliance.

You will greet members, process transactions, and promote credit union products. The role requires strong communication and a customer-centric approach, with eligibility for NMLS as needed.