Bilingual Member Advisor: Financial Wellness & Lending

Greater Iowa Credit Union; Indianola (MS); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Group Medical, Dental, Vision Plans

Flexible Spending Accounts

Life Insurance/AD&D

Job summary

Greater Iowa Credit Union is seeking a Bilingual Member Advisor in Indianola, IA. The role focuses on delivering exceptional member service, promoting credit union products, and assisting with teller transactions.

Fluency in English and Spanish is required to connect with a diverse member base. The position requires knowledge of digital banking tools and a strong understanding of deposit and lending products.

Qualifications

• One to three years of related experience.
• High school education or GED.
• Strong written, verbal, and oral communication skills.

Responsibilities

• Grow member relationships by creating positive experiences and deepening financial relationships.
• Explain loan options and determine creditworthiness per procedures.
• Assist members with teller transactions and using digital banking tools.
• Provide prompt, accurate service in person, by phone, email or mail.
• Collaborate with team members to meet branch goals.

Skills

Bilingual English/Spanish

Customer service

Communication

Digital banking tools

Lending knowledge

Teamwork

Credit report analysis

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Greater Iowa Credit Union is seeking a Bilingual Member Advisor in Indianola, IA. The role focuses on delivering exceptional member service, promoting credit union products, and assisting with teller transactions.

Fluency in English and Spanish is required to connect with a diverse member base. The position requires knowledge of digital banking tools and a strong understanding of deposit and lending products.