Bilingual Medical Receptionist - Patient Concierge

Momentum Spine & Joint; Plano (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

3 Medical Plans

2 Dental Plans

2 Vision Plans

Employee Assistant Program

Short- and Long-Term Disability保险

Accidental Death & Dismemberment Plan

401(k) with a 2-year vesting

PTO + Holidays

Job summary

Momentum Spine and Joint is seeking a full-time bilingual Medical Receptionist to greet patients, manage scheduling, and handle clerical tasks in a medical setting. Responsibilities include updating EMR records, processing charges, and supporting staff with administrative duties.

Ideal candidates will have basic medical office experience, strong customer service skills, and the ability to maintain HIPAA confidentiality.

Qualifications

• Has customer service experience in a medical or professional setting.
• Proficient in MS Office and basic administrative tasks.
• Strong attention to detail and accuracy in data entry and records.

Responsibilities

• Greet patients and provide information upon arrival.
• Assist patients with forms and update demographics in EMR.
• Schedule and coordinate appointments and reminders.
• Answer phones, respond to inquiries, and route messages to staff.
• Maintain patient accounts and process charges.
• Protect patient privacy and HIPAA compliance.

Skills

Customer service

MS Office

Attention to detail

HIPAA awareness

Communication skills

Multitasking

Professionalism

Teamwork

Education

High School diploma or GED

Tools

EMR software

MS Office Suite

Job description

Momentum Spine and Joint is seeking a full-time bilingual Medical Receptionist to greet patients, manage scheduling, and handle clerical tasks in a medical setting. Responsibilities include updating EMR records, processing charges, and supporting staff with administrative duties.

Ideal candidates will have basic medical office experience, strong customer service skills, and the ability to maintain HIPAA confidentiality.