Bilingual Medical Records Clerk & Front Desk Coordinator

Southwest Sport and Spine Center, Inc.; El Paso (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Employee discounts

Job summary

Southwest Sport and Spine Center, Inc. is looking for a Medical Records & Receptionist to act as the first point of contact for patients. Responsibilities include managing medical records, scheduling appointments, and supporting billing tasks while ensuring compliance with HIPAA regulations.

The ideal candidate should be bilingual, possess strong communication skills, and have at least 1–2 years of healthcare or customer service experience. Proficiency with EMR systems and strong organizational skills are also required.

Qualifications

• 1–2 years of healthcare or customer service experience required.
• Proficiency with EMR systems and Microsoft Office is a must.
• Strong communication and organizational skills necessary.

Responsibilities

• Greet and assist patients in person and over the phone.
• Schedule appointments and manage provider calendars using EMR systems.
• Collect payments and support administrative billing tasks.
• Maintain accurate and up-to-date patient records.
• Scan, upload, and organize medical documentation.

Skills

Bilingual (English/Spanish)

Strong communication skills

Organizational skills

Proficiency with EMR systems

Customer service experience

Education

High school diploma or equivalent

Associate degree (preferred)

Tools

Microsoft Office

Job description

Southwest Sport and Spine Center, Inc. is looking for a Medical Records & Receptionist to act as the first point of contact for patients. Responsibilities include managing medical records, scheduling appointments, and supporting billing tasks while ensuring compliance with HIPAA regulations.

The ideal candidate should be bilingual, possess strong communication skills, and have at least 1–2 years of healthcare or customer service experience. Proficiency with EMR systems and strong organizational skills are also required.