Bilingual Medical Receptionist & Patient Concierge

Momentum Spine & Joint; Denton (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

Employee Assistance Program

Disability Insurance

401(k) with vesting

PTO + Holidays

Job summary

Momentum Spine and Joint is seeking a full-time bilingual Medical Receptionist to join our team in Denton, Texas. The role involves greeting patients, scheduling appointments, and performing clerical duties while supporting medical staff with administrative tasks.

Responsibilities include updating EMR records, processing patient information and charges, answering phones, and ensuring HIPAA-compliant handling of patient privacy. Prior experience and a valid Texas driver’s license are preferred.

Qualifications

• High School diploma or GED.
• 1 year of customer service experience.
• Valid Texas Driver’s License.

Responsibilities

• Greet patients and visitors and provide information.
• Assist patients to complete forms and log demographics in EMR.
• Update patient information and manage appointment logs in the system.
• Answer phones, transfer calls, and coordinate messages to staff.
• Maintain patient accounts and collect charges as needed.
• Protect patient privacy and HIPAA compliance.
• Keep reception area clean and stocked with forms and supplies.
• Report statistics and assist team with duties as required.

Skills

Customer service

Communication

Microsoft Office

Attention to detail

Multi-tasking

Phone etiquette

HIPAA compliance

Travel readiness

Education

High School diploma or GED

Driver's license

Tools

MS Office

Job description

Momentum Spine and Joint is seeking a full-time bilingual Medical Receptionist to join our team in Denton, Texas. The role involves greeting patients, scheduling appointments, and performing clerical duties while supporting medical staff with administrative tasks.

Responsibilities include updating EMR records, processing patient information and charges, answering phones, and ensuring HIPAA-compliant handling of patient privacy. Prior experience and a valid Texas driver’s license are preferred.