Bilingual Patient Care Coordinator

Momentum Spine & Joint; Arlington (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

3 Medical Plans

2 Dental Plans

2 Vision Plans

Employee Assistant Program

Short- and Long-Term Disability Ins.

Accidental Death & Dismemberment Plan

401(k) with a 2-year vesting

PTO + Holidays

Job summary

Momentum Spine and Joint is seeking a full-time Bilingual Medical Receptionist to join our team in Arlington, TX. The ideal candidate greets patients, schedules appointments, handles clerical tasks, and supports billing and insurance processes with a professional, patient-focused approach.

You will manage patient forms and records, maintain a courteous front desk, and assist clinical staff as needed while upholding HIPAA standards and confidentiality.

Qualifications

• High School diploma or GED required.
• At least 1 year of customer service experience.
• Must be bilingual in English/Spanish.
• Valid Texas driver’s license preferred for occasional travel.

Responsibilities

• Greet patients and visitors professionally and provide information.
• Schedule and manage patient appointments.
• Assist patients with forms and documentation; update demographics.
• Maintain patient records and billing information in the EMR system.
• Answer calls, transfer to appropriate staff, and send faxes/emails as needed.
• Protect patient privacy and HIPAA compliance at all times.

Skills

Bilingual English/Spanish

Administrative procedures

MS Office (Outlook, Excel, Word)

Customer service excellence

Attention to detail

Calm under pressure

Independent work

Education

High School diploma or GED

1 year customer service experience

Valid Texas Driver’s License

Tools

EMR system

Phone system

Billing software

Job description

Momentum Spine and Joint is seeking a full-time Bilingual Medical Receptionist to join our team in Arlington, TX. The ideal candidate greets patients, schedules appointments, handles clerical tasks, and supports billing and insurance processes with a professional, patient-focused approach.

You will manage patient forms and records, maintain a courteous front desk, and assist clinical staff as needed while upholding HIPAA standards and confidentiality.