Bilingual Medical Receptionist & Patient Concierge

Momentum-Spine-and-Join; Denton (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

3 Medical Plans

2 Vision Plans

Employee Assistant Program

Short- and Long-Term Disability

401(k) with a 2-year vesting

PTO + Holidays

Job summary

Momentum Spine and Joint in Denton, TX is seeking a full-time Bilingual Medical Receptionist to join our team. The role focuses on greeting patients, scheduling appointments, managing forms, and supporting front desk operations with HIPAA-compliant care.

Ideal candidates are fluent in English and Spanish, possess strong customer service and multi-tasking abilities, and can work independently while maintaining accurate patient records in the EMR system.

Qualifications

• Bilingual communication in English and Spanish preferred.
• Experience greeting patients, scheduling, and handling forms.
• Ability to maintain patient records with HIPAA compliance.

Responsibilities

• Greet patients and provide information
• Assist patients with forms and demographics in EMR
• Schedule appointments and manage calendars
• Maintain reception area and office supplies
• Answer calls and direct inquiries to appropriate staff
• Ensure accuracy of patient accounts and charges
• Maintain patient privacy and confidentiality according to policy

Skills

Bilingual communication

Customer service

Multitasking

Professional patient interaction

Detail-oriented

Education

High School diploma or GED

One year customer service experience

Valid Texas Driver’s License

Tools

EMR systems

Job description

Momentum Spine and Joint in Denton, TX is seeking a full-time Bilingual Medical Receptionist to join our team. The role focuses on greeting patients, scheduling appointments, managing forms, and supporting front desk operations with HIPAA-compliant care.

Ideal candidates are fluent in English and Spanish, possess strong customer service and multi-tasking abilities, and can work independently while maintaining accurate patient records in the EMR system.