Bilingual Medical Receptionist: Patient Access & Scheduling

phmc.org; Philadelphia (Philadelphia County); On-site; USD 32,000 - 42,000; Full time

Job summary

PHMC seeks a Medical Receptionist to perform front desk functions at our primary care and community health centers serving underserved populations. You will report to the Health Center Administrator and support patient registration, appointment scheduling, and insurance verification.

Required are 1–2 years of medical office experience and fluency in Spanish and English. This on-site role emphasizes organization, accuracy, and compassionate patient service in a collaborative PHMC environment.

Qualifications

• High school diploma or GED required; knowledge of billing and insurance verification preferred.
• Experience in a medical office environment is beneficial.
• Fluent in English and Spanish is required; strong customer service skills.

Responsibilities

• Manage front desk in a primary care setting and coordinate patient flow.
• Schedule appointments including specialty and ancillary visits.
• Answer incoming calls and assist patients with inquiries.
• Complete managed care referrals and obtain pre-certifications when needed.
• Enter patient registration data and verify insurance information.
• Log referrals and track required reports from specialists.
• Arrange transportation as needed and assist patients with services.
• Review charts and documents for accuracy and completeness.
• Perform other duties as assigned by Health Center Administrator.

Skills

Billing procedures

Insurance verification

Data Entry

Medical terminology

Managed Care knowledge

Organization skills

Pleasant demeanor

Multitasking

Flexibility

Education

High School Diploma or GED

General Education Diploma

Job description

PHMC seeks a Medical Receptionist to perform front desk functions at our primary care and community health centers serving underserved populations. You will report to the Health Center Administrator and support patient registration, appointment scheduling, and insurance verification.

Required are 1–2 years of medical office experience and fluency in Spanish and English. This on-site role emphasizes organization, accuracy, and compassionate patient service in a collaborative PHMC environment.