Bilingual Medical Receptionist: Front Desk & Scheduling

Therapy Partners Group; Turlock (CA); On-site; USD 26,000 - 28,000; Full time

Job summary

Golden Bear Physical Therapy, a member of Therapy Partners Group, seeks a full-time Medical Receptionist for our 3800 Geer Rd location in Turlock. The role involves greeting patients, scheduling, cash handling, and coordinating with billing and therapists.

Candidates must be bilingual (English/Spanish) and able to manage multiple tasks in a fast-paced clinic. Schedule: Mon-Thu 7:00am-5:00pm, Fri 8:00am-Noon.

Qualifications

• Strong customer service skills and ability to communicate clearly with patients and staff.
• Ability to maintain confidentiality and handle multiple priorities.
• Experience with data entry, dashboards, and worklists is a plus.

Responsibilities

• Greet patients warmly and maintain a welcoming environment for patients and staff.
• Answer phones and greet patients professionally.
• Coordinate with Billing, Therapists, and Aide staff to ensure smooth patient flow.
• Maintain confidentiality and follow HIPAA policies.
• Review copay reports and assist with account reviews.
• Audit journeys and payer portals to ensure notes and AUTHs are uploaded.

Skills

Customer service

Multi-tasking

Communication skills

Confidentiality

Organizational skills

Active listening

Education

High School diploma

Tools

Microsoft Office

Raintree PMS

Job description

Golden Bear Physical Therapy, a member of Therapy Partners Group, seeks a full-time Medical Receptionist for our 3800 Geer Rd location in Turlock. The role involves greeting patients, scheduling, cash handling, and coordinating with billing and therapists.

Candidates must be bilingual (English/Spanish) and able to manage multiple tasks in a fast-paced clinic. Schedule: Mon-Thu 7:00am-5:00pm, Fri 8:00am-Noon.