Bilingual Medical Receptionist: Back-Office & Front Desk

Kimco Staffing Services, Inc.; Long Beach (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Referral bonus up to $500

Job summary

MediQuest Staffing seeks a friendly, organized bilingual Spanish Medical Receptionist for a back-office support role in Long Beach, CA. You will assist with patient checkout, scheduling follow-up visits, and coordinating prescription requests while delivering excellent service to English- and Spanish-speaking patients.

Responsibilities include updating EHR records, communicating with providers and staff, and maintaining HIPAA-compliant confidentiality to ensure a smooth patient experience.

Qualifications

• Bilingual in English and Spanish with effective communication to patients in both languages.
• Prior medical receptionist or healthcare administration experience preferred.
• Experience with patient checkout, scheduling follow-ups, telephone follow-up, and prescription coordination preferred.
• Familiarity with electronic health records (EHR/EMR) and medical office procedures preferred.
• Strong verbal and written communication, organization, and multitasking skills.
• Ability to maintain confidentiality and HIPAA compliance.

Responsibilities

• Patient Checkout: process check-out, schedule follow-ups, collect copays when needed.
• Follow-Up Scheduling: make outbound calls to schedule/ reschedule appointments.
• Prescription Requests: receive and process refill requests and transmit to pharmacies as allowed.
• Patient Communication: answer calls, messages, and provide appointment information in English and Spanish.
• Appointment Coordination: confirm upcoming visits and send reminders.
• Medical Records: update demographics, note entries in EHR.
• Provider Support: relay patient requests to clinicians and staff.
• Referral Coordination: assist with referrals and tests as assigned.
• Administrative Duties: maintain organized patient records and messaging.
• Patient Confidentiality: protect patient data per HIPAA and office policy.
• Customer Service: maintain professional, compassionate attitude.

Skills

Bilingual English/Spanish

Tools

EHR/EMR

Job description

MediQuest Staffing seeks a friendly, organized bilingual Spanish Medical Receptionist for a back-office support role in Long Beach, CA. You will assist with patient checkout, scheduling follow-up visits, and coordinating prescription requests while delivering excellent service to English- and Spanish-speaking patients.

Responsibilities include updating EHR records, communicating with providers and staff, and maintaining HIPAA-compliant confidentiality to ensure a smooth patient experience.