BILINGUAL MEDICAL RECEPTIONIST

Orbit Infusion Solutions (OIS); Rancho Cucamonga (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Orbit Infusion Solutions in Rancho Cucamonga, CA is seeking a friendly bilingual Medical Receptionist to support our patient care team. The role requires fluent English and Spanish, strong organizational skills, and a positive, professional demeanor in a fast-paced medical office.

You will welcome patients, answer calls, schedule appointments, assist with check-in, manage patient information, and coordinate with nurses, pharmacies, and providers.

Qualifications

• Bilingual English and Spanish required, professional communication in both languages.
• 1–2 years of experience in a medical or healthcare setting.
• Experience as medical assistant, phlebotomist, or similar healthcare role is a plus.

Responsibilities

• Welcome patients and visitors and provide a professional, positive experience.
• Answer calls, respond to inquiries, and direct messages to the appropriate team member.
• Schedule and confirm appointments and assist with patient check-in.
• Maintain accurate patient information and assist with forms and documentation.
• Communicate with English- and Spanish-speaking patients about scheduling and office procedures.
• Coordinate with nurses, pharmacies, and referring providers.
• Keep the reception area organized and assist with daily administrative tasks.

Skills

Bilingual English/Spanish

Customer service

Medical receptionist experience

Tools

EMR/EHR systems

Scheduling software

Job description

WE’RE HIRING: BILINGUAL MEDICAL RECEPTIONIST

Orbit Infusion Solutions | Rancho Cucamonga, CA

Orbit Infusion Solutions is seeking a friendly, organized, and dependable bilingual English/Spanish Medical Receptionist to support our office and patient care team.

Qualifications

Fluent in English and Spanish, with the ability to communicate professionally in both languages. 1–2 years of experience in a medical or healthcare setting. Background as a medical assistant, phlebotomist, or in a similar healthcare role. Strong customer service, communication, and organizational skills. Comfortable using computers, scheduling software, and electronic medical records. Able to manage multiple priorities while protecting patient confidentiality.

Responsibilities

Welcome patients and visitors and provide a professional, positive experience. Answer calls, respond to inquiries, and direct messages to the appropriate team member. Schedule and confirm appointments and assist with patient check-in. Maintain accurate patient information and assist with forms and documentation. Communicate with English- and Spanish-speaking patients about scheduling and office procedures. Support coordination with nurses, pharmacies, and referring providers. Keep the reception area organized and assist with daily administrative tasks.

Our ideal candidate is compassionate, detail-oriented, and comfortable working in a busy medical office. We’re looking for someone who takes initiative, follows through, and works well with a team.