Bilingual Medical Front Desk Specialist

Orbit Infusion Solutions (OIS); Rancho Cucamonga (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Orbit Infusion Solutions in Rancho Cucamonga, CA is seeking a friendly bilingual Medical Receptionist to support our patient care team. The role requires fluent English and Spanish, strong organizational skills, and a positive, professional demeanor in a fast-paced medical office.

You will welcome patients, answer calls, schedule appointments, assist with check-in, manage patient information, and coordinate with nurses, pharmacies, and providers.

Qualifications

• Bilingual English and Spanish required, professional communication in both languages.
• 1–2 years of experience in a medical or healthcare setting.
• Experience as medical assistant, phlebotomist, or similar healthcare role is a plus.

Responsibilities

• Welcome patients and visitors and provide a professional, positive experience.
• Answer calls, respond to inquiries, and direct messages to the appropriate team member.
• Schedule and confirm appointments and assist with patient check-in.
• Maintain accurate patient information and assist with forms and documentation.
• Communicate with English- and Spanish-speaking patients about scheduling and office procedures.
• Coordinate with nurses, pharmacies, and referring providers.
• Keep the reception area organized and assist with daily administrative tasks.

Skills

Bilingual English/Spanish

Customer service

Medical receptionist experience

Tools

EMR/EHR systems

Scheduling software

Job description

Orbit Infusion Solutions in Rancho Cucamonga, CA is seeking a friendly bilingual Medical Receptionist to support our patient care team. The role requires fluent English and Spanish, strong organizational skills, and a positive, professional demeanor in a fast-paced medical office.

You will welcome patients, answer calls, schedule appointments, assist with check-in, manage patient information, and coordinate with nurses, pharmacies, and providers.