Bilingual Medical Office Receptionist – Medicare Advantage

Better Health Group; Florida; On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

Teladoc virtual care

401(k) through Fidelity

Parental leave

BHG University

Job summary

VIPCARE in the United States (Florida) seeks a friendly Front Desk Receptionist to welcome patients, handle registrations, scheduling, and insurance verification. You will support the clinical team, manage payments, and maintain HIPAA-compliant records in our EMR system.

The role emphasizes excellent customer service, organizational skills, and a compassionate approach to patient care within a value-based Medicare Advantage environment.

Qualifications

• Bilingual Spanish required or preferred.
• High school diploma or equivalent required.
• 1+ year of experience in a medical office, physician practice, or healthcare setting preferred.
• Experience with patient registration, scheduling, insurance verification or front office operations preferred.
• Basic knowledge of medical terminology and HIPAA requirements.

Responsibilities

• Provide exceptional customer service as the first point of contact for patients, visitors, and callers.
• Manage front office operations: greet, schedule, verify insurance, collect payments, and coordinate with clinical staff.
• Maintain accurate patient records in the EMR and ensure HIPAA-compliant handling of information.
• Support care coordination and communicate clearly with patients regarding appointments and referrals.

Skills

Bilingual Spanish

Customer service

Phone etiquette

Organizational skills

Time management

Multitasking

Effective communication

HIPAA knowledge

EMR experience

Google Workspace

Education

High school diploma or equivalent

Tools

EMR systems

Google Workspace

Job description

VIPCARE in the United States (Florida) seeks a friendly Front Desk Receptionist to welcome patients, handle registrations, scheduling, and insurance verification. You will support the clinical team, manage payments, and maintain HIPAA-compliant records in our EMR system.

The role emphasizes excellent customer service, organizational skills, and a compassionate approach to patient care within a value-based Medicare Advantage environment.