Bilingual Front Office Specialist—Five-Star Patient Care

Betterhealthgroup; Florida; On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

Teladoc virtual care

401(k)

Job summary

VIPCARE in Florida is seeking a Receptionist to deliver exceptional front office service within a Medicare Advantage environment. You will welcome patients, manage registrations, appointments, and payments, and coordinate with the clinical team to ensure a Five-Star patient experience.

The role requires bilingual Spanish, a high school diploma, and 1+ year in a medical office. Benefits include a Monday–Friday schedule, paid holidays, PTO, and comprehensive coverage.

Qualifications

• Bilingual Spanish required.
• High school diploma or equivalent required.
• 1+ year(s) of experience in a medical office preferred.
• Experience with patient registration, scheduling, insurance verification, or front office operations preferred.
• Basic knowledge of medical terminology.

Responsibilities

• Welcome patients, visitors, and vendors in a courteous, professional manner.
• Serve as the primary point of contact for patients in person and over the phone.
• Manage front office operations: calls, greeting, scheduling, and triage as needed.
• Process registrations, check-ins/outs, insurance verification, copays, and appointment scheduling.
• Maintain HIPAA-compliant patient records and documentation.

Skills

Bilingual Spanish

Excellent communication

Customer service

Education

High school diploma or equivalent

Tools

EMR systems

Google Workspace

Job description

VIPCARE in Florida is seeking a Receptionist to deliver exceptional front office service within a Medicare Advantage environment. You will welcome patients, manage registrations, appointments, and payments, and coordinate with the clinical team to ensure a Five-Star patient experience.

The role requires bilingual Spanish, a high school diploma, and 1+ year in a medical office. Benefits include a Monday–Friday schedule, paid holidays, PTO, and comprehensive coverage.