Medical Receptionist

Game Kings; Woodmere (NY); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Game Kings in New York seeks a dynamic Front Desk Administrator to verify insurance, schedule appointments, check in/out patients, and collect copayments in our New York office. You will maintain HIPAA compliance and provide a positive patient experience in a fast-paced environment, while coordinating with clinical staff and insurance providers.

Fluency in Medicare/Medicaid details is valued; Covid vaccination is required.

Qualifications

• Front desk responsibilities include verifying insurance, scheduling appointments, check-in/check-out, and collecting copayments.
• Knowledge of Medicare, Medicaid, and other insurance types is required or highly desired.
• Demonstrated understanding of HIPAA and patient privacy requirements.

Responsibilities

• Reviews patient demographic and insurance information prior to verification.
• Verifies eligibility, network participation, and plan-specific benefits with carriers.
• Uses online tools and calls insurers to confirm coverage.
• Obtains plan requirements including referrals and in-network constraints.
• Enters notes in EMR with benefit coverage details.
• Check in/out and collect payments from patients.
• Maintain HIPAA compliance in all interactions.
• Bilingual Spanish speakers are highly desirable.
• Excel in a fast-paced setting with strong organizational skills.
• Communicate effectively with patients and staff.

Skills

Spanish (nice to have)

Job description

Benefits:

• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Covid Vaccination required. Full Time

Spanish speaking a plus, but not required.

Front desk team and is responsible for verifying insurance, scheduling appointments, check in, check out, collecting copayments and balances.

You must be able to demonstrate fluency in Medicare, Medicaid, and other commercial insurances. Deep understanding of different kinds of health insurance and differences of in- and out-of-network benefits along with payment expectations at time of visit.

As the first point of contact, you will make a positive, professional, and upbeat impression that reflects our commitment to delivering a positive patient experience. This position requires an outgoing, high-energy personality, good listening skills, resourcefulness, superior problem-solving and the ability to work as a team, as well as to accept direction on others.

Primary Responsibilities

• Reviews all patient demographic and insurance information prior to benefit verification.
• Verifies with insurance carrier the patient eligibility, network participation, billing requirements and specific benefits for services.
• Utilize online verification tools, as well as call insurance companies as required.
• Obtains plan specific requirements including but not limited to in network referrals.
• Add notes in EMR system with detailed explanation of benefit coverage.
• Check in/out and collect payments.
• Maintain HIPAA compliance in all interactions.
• Bilingual candidates with Spanish language skills are highly desirable.
• Strong organizational skills with the ability to multitask effectively in a busy environment.
• Excellent verbal and written communication skills are essential for interacting with patients and staff.