Bilingual Medical Office Leader - Patient-First Operations

NEURO SPINE AND HEADACHE PAIN MANAGEMENT CENTER; Imperial (CA); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

NEURO SPINE AND HEADACHE PAIN MANAGEMENT CENTER in Imperial, CA is seeking a Bilingual Medical Office Manager (English/Spanish) to lead daily operations of our medical practice. You will oversee administrative functions, develop staff, coordinate patient services, and work closely with physicians to ensure a professional, patient-centered experience.

Fluency in English and Spanish is required. The ideal candidate combines healthcare administration expertise with strong leadership, strict HIPAA

Formación

• Fluency in English and Spanish, both written and spoken.
• Experience in medical office administration or healthcare operations.
• Knowledge of EHR/EMR and medical practice management systems.

Responsabilidades

• Oversee daily medical office operations.
• Lead, supervise, train, schedule, and evaluate staff.
• Manage patient scheduling, registration, referrals, and appointments.
• Verify insurance eligibility, prior authorizations, billing workflows.
• Monitor patient flow and operational performance.
• Address patient concerns and resolve administrative challenges.
• Maintain HIPAA compliance and accurate patient records.
• Foster effective communication among physicians, clinical staff, and patients.
• Develop and implement policies to improve workflow and patient satisfaction.
• Support recruitment, onboarding, and performance management.
• Identify opportunities to streamline operations and improve performance.
• Promote a professional, collaborative, patient-focused workplace.

Conocimientos

Bilingual English/Spanish

Leadership

Organizational skills

Problem-solving

Communication skills

Patient service

Multitasking

HIPAA/compliance awareness

Herramientas

EHR/EMR software

Billing software

Patient scheduling systems

Descripción del empleo

NEURO SPINE AND HEADACHE PAIN MANAGEMENT CENTER in Imperial, CA is seeking a Bilingual Medical Office Manager (English/Spanish) to lead daily operations of our medical practice. You will oversee administrative functions, develop staff, coordinate patient services, and work closely with physicians to ensure a professional, patient-centered experience.

Fluency in English and Spanish is required. The ideal candidate combines healthcare administration expertise with strong leadership, strict HIPAA