Bilingual Medical Front Desk & Patient Concierge

Palm Medical Centers; Tampa (FL); Vor Ort; USD 23.000 - 26.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Dental insurance

Vision Insurance

Life Insurance

401(k)

Employee assistance program

Flexible spending account

Paid time off

Paid holidays

Zusammenfassung

Palm Medical Centers is seeking a Customer Service Specialist to be the first contact for patients and guests. You will check patients in/out, answer phones, verify insurance, collect information, and keep the front desk organized.

This role requires a friendly, professional approach and the ability to multitask in a busy setting. The ideal candidate has a high school diploma, at least 1 year in a medical front desk role, and is bilingual in English and Spanish.

Qualifikationen

• High school diploma or equivalent and at least 1 year of medical front desk or receptionist experience.
• Bilingual English/Spanish required.

Aufgaben

• Greet patients and visitors in a courteous, professional manner.
• Answer phones promptly and direct calls accordingly.
• Verify patient insurance and schedule appointments.
• Maintain/update directory of employees and patient information.
• Perform clerical duties and keep waiting areas tidy.
• Flexibility to assist other centers as needed.

Kenntnisse

Customer service

Phone etiquette

Computers

Written communication

Verbal communication

Attention to detail

Patient interaction

Patience

eCW experience

Bilingual English/Spanish

Ausbildung

High School Diploma or equivalent

Tools

eCW

Jobbeschreibung

Palm Medical Centers is seeking a Customer Service Specialist to be the first contact for patients and guests. You will check patients in/out, answer phones, verify insurance, collect information, and keep the front desk organized.

This role requires a friendly, professional approach and the ability to multitask in a busy setting. The ideal candidate has a high school diploma, at least 1 year in a medical front desk role, and is bilingual in English and Spanish.