Bilingual Medical Front Desk & Patient Services Specialist

Palm-Medical-Centers-1; Plantation (FL); Vor Ort; USD 23.000 - 26.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Dental insurance

Vision Insurance

Life Insurance

401(k)

Employee assistance program

Flexible spending account

Paid time off

Paid holidays

Zusammenfassung

Palm Medical Centers is seeking a Customer Service Specialist to greet patients, manage check-in/check-out, answer phones, and verify information. The role requires bilingual English/Spanish and familiarity with the eCW EMR system.

The ideal candidate has a high school diploma with at least one year of medical front desk experience and can perform clerical duties, schedule appointments, and maintain a professional environment.

Qualifikationen

• High school diploma or equivalent with at least 1 year of medical front desk/reception experience.
• Bilingual English/Spanish required.
• Experience with eCW EMR is required.

Aufgaben

• Greet and assist patients and visitors in a courteous manner.
• Handle patient check-in/check-out and appointment scheduling.
• Answer phones, route calls, and take messages as needed.
• Verify patient information and insurance details.
• Maintain organization of waiting and reception areas.
• Perform clerical duties and update patient directories.
• Coordinate with transportation for patient pick-up when needed.

Kenntnisse

Customer service

Phone etiquette

Data entry

Verbal communication

Attention to detail

Patient rapport

eCW experience

Ausbildung

HS diploma + front desk experience

Tools

eCW EMR

Jobbeschreibung

Palm Medical Centers is seeking a Customer Service Specialist to greet patients, manage check-in/check-out, answer phones, and verify information. The role requires bilingual English/Spanish and familiarity with the eCW EMR system.

The ideal candidate has a high school diploma with at least one year of medical front desk experience and can perform clerical duties, schedule appointments, and maintain a professional environment.