Bilingual Medical Front Desk & Patient Concierge

Symphony Care Alliance; Haines City (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Symphony Care Alliance seeks a friendly front desk receptionist to join a Florida medical practice. You will check patients in and out, collect copays, verify demographics and insurance data, and ensure records are up-to-date in the EMR. Bilingual Spanish required to assist a diverse patient base.

Responsibilities include scheduling follow-ups, confirming appointments, and handling end-of-day tasks. Prior medical office experience is preferred, with ECW familiarity a plus.

Qualifications

• Bilingual Spanish required for patient interactions.
• Solid communication and customer-service skills.
• Experience in a medical office preferred.
• ECW/EClinical Works experience a plus.

Responsibilities

• Check patients in and out accurately and courteously.
• Collect copayments and outstanding balances.
• Verify patient demographics and insurance information.
• Scan and attach documents to EMR (insurance cards, IDs, records).
• Schedule follow-up appointments and confirm visits.

Skills

Bilingual Spanish

Communication skills

Education

High School Diploma or GED

Tools

ECW/EClinical Works

Job description

Symphony Care Alliance seeks a friendly front desk receptionist to join a Florida medical practice. You will check patients in and out, collect copays, verify demographics and insurance data, and ensure records are up-to-date in the EMR. Bilingual Spanish required to assist a diverse patient base.

Responsibilities include scheduling follow-ups, confirming appointments, and handling end-of-day tasks. Prior medical office experience is preferred, with ECW familiarity a plus.