Bilingual Medical Front Desk / Patient Check-In Coordinator

Juan Carlos Zubieta MD MPH PLLC; Humble (TX); On-site; USD 26,000 - 29,000; Full time

Job summary

Intuit, Inc. is seeking a professional Bilingual Medical Front Desk / Patient Check-In Coordinator for our Humble, TX site. The role involves patient check-ins, insurance verification, copay collection, and scheduling in a fast-paced medical setting.

The ideal candidate has at least 1 year in a medical office, is bilingual in English and Spanish, and can maintain patient confidentiality under HIPAA while delivering excellent service.

Qualifications

• At least 1 year of experience in a medical office.
• Bilingual in English and Spanish is required.
• Experience with patient check-in and insurance verification.
• Knowledge of medical insurance terminology, copays and deductibles.

Responsibilities

• Greet patients and provide excellent customer service.
• Perform patient check-in and check-out.
• Verify patient demographics and insurance eligibility.
• Review insurance information and identify coverage issues.
• Collect copayments, deductibles and balances.
• Answer incoming calls and assist patients with questions.
• Schedule and reschedule patient appointments.
• Update patient information in the EMR system.
• Obtain necessary forms, signatures and documentation.
• Maintain an organized front desk and HIPAA compliance.
• Communicate with medical staff effectively.

Skills

Bilingual English/Spanish

Customer service

Multitasking

Attention to detail

Tools

EMR/EHR systems

Job description

Bilingual Medical Front Desk / Patient Check-In Coordinator.

Location: 9816 Memorial Blvd Suite 200, Humble TX77338

Pay: $19.00 – $21.00 per hour, based on experience
Job Type: Full-Time
Schedule: Monday – Friday
Language Requirement: English and Spanish (Bilingual Required)

Job Description

We are seeking a professional, friendly, and highly organized Bilingual Medical Front Desk / Patient Check-In Coordinator to join our healthcare team in Houston, TX.

The ideal candidate must have at least one year of experience working in a medical office and be comfortable handling patient check-ins, verifying medical insurance, collecting copayments, and scheduling appointments.

We are looking for someone who is dependable, detail-oriented, and passionate about providing excellent patient service.

Key Responsibilities

• Greet patients and provide excellent customer service.
• Perform patient check-in and check-out.
• Verify patient demographics and medical insurance eligibility.
• Review insurance information and identify coverage issues.
• Collect copayments, deductibles, and outstanding patient balances.
• Answer incoming phone calls and assist patients with their questions.
• Schedule, confirm, and reschedule patient appointments.
• Update patient information in the Electronic Medical Records (EMR) system.
• Obtain necessary patient forms, signatures, and documentation.
• Maintain an organized and professional front desk.
• Follow HIPAA regulations and maintain patient confidentiality.
• Communicate effectively with medical staff and other team members.

Qualifications & Requirements

• Minimum of 1 year of experience working in a medical office.
• Bilingual in English and Spanish (required).
• Previous experience with patient check-in and insurance verification.
• Knowledge of medical insurance terminology, copayments, and deductibles.
• Familiarity with EMR/EHR systems.
• Strong communication and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work in a fast-paced medical environment.
• Reliable, punctual, and professional.