Medical Receptionist (Check In/Check Out)

Srosm; Spring (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Srosm in Spring, TX is seeking a full-time Medical Receptionist (Check In/Check Out) to join a team of top-notch professionals. The position is at our SPRING location with occasional coverage at Woodlands and Woodforest offices as needed.

Hours are typically 9 am to 6 pm or 8:30 am to 5:30 pm. You will handle front desk duties, patient check-in/out, insurance questions, and billing inquiries, with EMR data entry in Athena and coordinating with clinic staff.

Qualifications

• Graduate of a certified medical office training course preferred.
• 2+ years' experience in a medical office environment preferred.
• Ability to handle inquiries professionally and courteously.
• Maintain confidentiality regarding patient information.
• Bilingual preferred (English/Spanish).
• Familiarity with EMR systems such as Athena.

Responsibilities

• Responds promptly to patient needs and requests.
• Answers the telephone promptly and professionally, routing inquiries as needed.
• Assists patients with insurance papers and billing questions.
• Prints patient forms for charts and clinic staff.
• Ensures patient paperwork is completed.
• Notifies clinic staff that patient is present.
• Handles cash, checks, and credit card receipts and reconciliations daily.
• Performs miscellaneous office/clerical duties.

Skills

Customer service

Phone etiquette

Bilingual English/Spanish

Education

Medical office training

Tools

Athena EMR

Job description

We are looking for a full-time Medical Receptionist (Check In/Check Out) to join our top notch professionals!

This position will be located at our SPRING location (20639 KUYKENDAHL RD SUITE 200 SPRING, TX 77379) and will assist with call outs or vacations at our other offices as needed (Woodlands 6767 Lake Woodlands Dr. The Woodlands, TX 77382) and (Woodforest 750 Fish Creek Thoroughfare Montgomery, TX 77316).

Hours are primarily going to be 9 am to 6 pm or 8:30 am to 5:30 pm.

Job Summary:

Responsible for all aspects of front office administrative duties regarding patient care.

Essential Duties:

• Responds promptly to patient needs and requests.
• Answers the telephone promptly and professionally, answering inquiries or referring questions to other staff members
• Assists patients with insurance papers and billing questions.
• Prints out all necessary forms for patient charts and clinic staff.
• Makes sure that necessary patient paperwork is completed.
• Communicate co-insurance and deductible amounts to the patient.
• Collects appropriate co-payments, co-insurance, and deductibles and/or account balances at the time of service.
• Update patient information as needed in EMR, Athena preferred.
• Notifies appropriate clinic staff (Ortho, PT, MRI/X-Ray, DME) that patient is present:
• Prints out billing/charge slip and places slip in appropriate bin
• Responsible for incoming cash, checks, and credit card receipts and reconciling patient accounts and cash/money drawer on a daily basis
• Perform other miscellaneous office/clerical duties as needed.

Education and Qualifications:

• Graduate of a certified medical office training course preferred
• Ability to deal professionally, courteously, and efficiently with the public/staff.
• Maintain confidentiality regarding patients and strict maintenance of proper confidentiality on all such information.
• Bilingual preferred (English/Spanish)
• 2- years' experience in a medical office environment preferred.
• Familiarity with computers, office equipment, and medical/insurance software.
• Basic office skills such as typing and filing.

This is not a full job descriptions.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.