Bilingual Front Desk Receptionist

Clayton Services; Texas; On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

PTO after temporary period

Job summary

Clayton Services is seeking a professional Front Desk Receptionist for a growing healthcare practice in the Greenspoint area. You will greet patients, manage calls, schedule appointments, and maintain EMR records with HIPAA compliance.

The role emphasizes customer service, accuracy, and teamwork. Ideal candidates have 1–2 years in a medical office or similar setting, Spanish bilingual ability, and reliable transportation.

Qualifications

• Excellent customer service and interpersonal communication skills.
• High school diploma or GED required.
• Minimum 1–2 years of experience in medical office, healthcare, or customer service.
• Bilingual Spanish is required.
• Valid driver''s license and reliable transportation required.

Responsibilities

• Welcome patients, visitors, and vendors in a friendly and professional manner.
• Answer and route incoming telephone calls; take accurate messages as needed.
• Schedule, confirm, and adjust patient appointments.
• Register patients in the EMR and update demographic and insurance information.
• Verify patient information and ensure all documentation is complete prior to appointments.
• Scan, upload, and maintain patient records and supporting documentation.
• Assist with referral processing, medical records requests, and other front office tasks.
• Coordinate with clinical staff to maintain an efficient patient flow throughout the day.
• Respond to patient questions while maintaining HIPAA compliance and confidentiality.
• Maintain a clean, organized reception area.
• Follow established office procedures and assist with additional duties.

Skills

Customer service

Interpersonal communication

Multitasking

HIPAA knowledge

Spanish bilingual

Microsoft Office

Professional demeanor

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

EMR/EHR system

Job description

Job Description

Clayton Services is seeking a professional and customer-focused Front Desk Receptionist to join a growing healthcare practice in the Greenspoint area. The Front Desk Receptionist will serve as the first point of contact for patients and visitors while providing administrative support to ensure the office operates efficiently. This position is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in delivering exceptional customer service.
Job Type: Temp-to-Hire
Pay Rate: $16.00/hour
Benefits: PTO available after the successful completion of the temporary period.

Front Desk Receptionist Responsibilities

• Welcome patients, visitors, and vendors in a friendly and professional manner.
• Answer and route incoming telephone calls while taking accurate messages as needed.
• Schedule, confirm, and adjust patient appointments.
• Register patients and update demographic and insurance information within the electronic medical records (EMR) system.
• Verify patient information and ensure all required documentation is complete prior to appointments.
• Scan, upload, and maintain patient records and supporting documentation.
• Assist with referral processing, medical records requests, and other front office administrative tasks.
• Coordinate with clinical staff to maintain an efficient patient flow throughout the day.
• Respond to patient questions while maintaining HIPAA compliance and confidentiality.
• Maintain a clean, organized, and welcoming reception area.
• Follow established office procedures and assist with additional administrative duties as assigned.

Front Desk Receptionist Skills and Abilities

• Outstanding customer service and interpersonal communication skills.
• Strong attention to detail and accuracy.
• Ability to multitask in a fast-paced healthcare environment.
• Dependable, punctual, and highly organized.
• Working knowledge of HIPAA privacy standards and patient confidentiality.
• Comfortable interacting with patients, providers, and insurance representatives.
• Ability to remain professional and composed while managing multiple priorities.
• Knowledge of medical terminology and insurance verification is a plus.
• Proficient with Microsoft Office and general computer applications.
• Excellent organizational skills with the ability to manage multiple priorities.
• Strong verbal and written communication skills.
• Professional demeanor with a positive, patient-focused attitude.
• Ability to work both independently and collaboratively in a team environment.

Front Desk Receptionist Education and Experience

• High school diploma or GED required.
• Minimum of 1-2 years of experience in a medical office, healthcare setting, or customer service role.
• Previous experience working with an EMR/EHR system preferred.
• Valid driver's license and reliable transportation required.
  
• Bilingual Spanish is required.

Front Desk Receptionist

Immediate need.