Bilingual Medical Front Desk Specialist (English/Spanish)

Juan Carlos Zubieta MD MPH PLLC; Humble (TX); On-site; USD 26,000 - 29,000; Full time

Job summary

Intuit, Inc. is seeking a professional Bilingual Medical Front Desk / Patient Check-In Coordinator for our Humble, TX site. The role involves patient check-ins, insurance verification, copay collection, and scheduling in a fast-paced medical setting.

The ideal candidate has at least 1 year in a medical office, is bilingual in English and Spanish, and can maintain patient confidentiality under HIPAA while delivering excellent service.

Qualifications

• At least 1 year of experience in a medical office.
• Bilingual in English and Spanish is required.
• Experience with patient check-in and insurance verification.
• Knowledge of medical insurance terminology, copays and deductibles.

Responsibilities

• Greet patients and provide excellent customer service.
• Perform patient check-in and check-out.
• Verify patient demographics and insurance eligibility.
• Review insurance information and identify coverage issues.
• Collect copayments, deductibles and balances.
• Answer incoming calls and assist patients with questions.
• Schedule and reschedule patient appointments.
• Update patient information in the EMR system.
• Obtain necessary forms, signatures and documentation.
• Maintain an organized front desk and HIPAA compliance.
• Communicate with medical staff effectively.

Skills

Bilingual English/Spanish

Customer service

Multitasking

Attention to detail

Tools

EMR/EHR systems

Job description

Intuit, Inc. is seeking a professional Bilingual Medical Front Desk / Patient Check-In Coordinator for our Humble, TX site. The role involves patient check-ins, insurance verification, copay collection, and scheduling in a fast-paced medical setting.

The ideal candidate has at least 1 year in a medical office, is bilingual in English and Spanish, and can maintain patient confidentiality under HIPAA while delivering excellent service.