Bilingual Medical Front Desk Coordinator

YAI - Seeing beyond disability; New York (NY); On-site; USD 19,000 - 28,000; Part time

Job summary

YAI – Seeing beyond disability seeks a friendly receptionist for its New York clinic. You will manage the front desk, greet patients and families, and handle the busy waiting area.

Responsibilities include patient check-in, appointment scheduling, copay collection, insurance checks, and coordinating transportation when needed. The role requires a High School diploma, at least 6 months of clinic receptionist experience, basic MS Office skills, and strong communication and time-management

Qualifications

• High School diploma or equivalent.
• Six months of receptionist/clerical experience in a clinic or office.
• Willingness to travel to other NYC clinic locations.
• Basic MS Office skills; ability to learn EMR/workday-like systems.
• Excellent interpersonal and customer service skills.
• Strong time-management and prioritization abilities.
• Ability to meet physical demands of the role.

Responsibilities

• Maintains front desk/reception area, keeping it neat and accessible.
• Greets visitors including patients with disabilities with a positive attitude.
• Manages a busy waiting room and checks in patients.
• Schedules appointments and follow-ups, in person or by phone.
• Collects copayments/payments for services when applicable.
• Performs patient insurance eligibility checks at appointment time.
• Coordinates transportation for patients and may dispense MetroCards.
• Ensures HIPAA compliance and escalates quality/safety concerns as needed.
• Handles emails and inquiries from clinic staff and departments.

Skills

Interpersonal skills

Customer service

Time management

Problem solving

Physical demands

Education

High School diploma

Tools

Microsoft Word

Outlook

EMR

Job description

YAI – Seeing beyond disability seeks a friendly receptionist for its New York clinic. You will manage the front desk, greet patients and families, and handle the busy waiting area.

Responsibilities include patient check-in, appointment scheduling, copay collection, insurance checks, and coordinating transportation when needed. The role requires a High School diploma, at least 6 months of clinic receptionist experience, basic MS Office skills, and strong communication and time-management