Bilingual Medical Receptionist – Welcoming Care & Scheduling

Rendr; New York (NY); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with Company Match

Paid Time Off

Paid Holidays

Commuter Benefits

HSA/FSA

Job summary

Rendr in New York City is seeking a friendly Medical Receptionist to welcome patients, verify insurance, schedule, and support the front desk. You will create a positive first impression and ensure efficient flow during visits.

Strong bilingual English-Chinese communication, excellent interpersonal skills, and teamwork are essential. This full-time role offers competitive pay and comprehensive benefits.

Qualifications

• Bilingual in English and Chinese required.
• Excellent verbal, written, and interpersonal communication skills.
• Adaptability and teamwork in a multi-office environment.
• Ability to manage competing priorities and stay organized.

Responsibilities

• Warmly greet and direct patients, vendors, and visitors entering the practice.
• Schedule new appointments and coordinate follow ups.
• Process insurance information to determine eligibility and collect copays.
• Check-in patients and assist with paperwork as needed.
• Address questions on insurance benefits and coverage; escalate to Billing when appropriate.
• Check/prepare lab or imaging reports.
• Verify patient information and update records.
• Conduct follow-up reminder calls to patients.
• Answer phone inquiries promptly and professionally.
• Assist patients in distress and respond to emergencies as needed.
• Handle confidential patient data responsibly.
• Other duties as assigned by office manager.

Skills

Bilingual English-Chinese

Customer service

Front desk operations

Phone etiquette

HIPAA compliance

Education

High school diploma or equivalent

Tools

EMR familiarity

Job description

Rendr in New York City is seeking a friendly Medical Receptionist to welcome patients, verify insurance, schedule, and support the front desk. You will create a positive first impression and ensure efficient flow during visits.

Strong bilingual English-Chinese communication, excellent interpersonal skills, and teamwork are essential. This full-time role offers competitive pay and comprehensive benefits.