OBGYN Front Desk Coordinator — Patient Care & Scheduling

Astera Cancer Care; Nesconset (NY); On-site; USD 46,000 - 52,000; Full time

Benefits offered by this job

Health Insurance on day 1

Dental

Vision

Life Insurance

Short- and Long-term disability

401k Plan

Paid Time Off (PTO)

8 paid holidays (2 floating)

Job summary

New York Health (NYH) - Primary Care is seeking a Medical Front Desk Receptionist to manage patient check-in, scheduling, and front-office operations in Smithtown. You will welcome patients, collect payments, and support the care team while maintaining HIPAA compliance.

Ideal candidates have a HS diploma with 2 years of patient-facing reception experience, strong communication skills, and the ability to work in a team. Bilingual English/Spanish is a plus; EMR experience is preferred.

Qualifications

• High School diploma with at least 2 years of patient facing reception experience.
• Bachelor’s Degree preferred.
• Excellent oral and written communication skills.
• Ability to accept direction and work within a team concept.
• Strong customer service skills.
• 1yr of an EMR experience-Preferred.
• Bilingual English and Spanish (preferred)

Responsibilities

• Be responsible for the daily opening and closing procedures of the office.
• Welcome all patients and visitors by greeting them in a pleasant, professional manner.
• Assist in comforting patients and maintaining reception area.
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
• Collect co pays and balance total finances of the office on a daily basis.
• Assist patients with the completion of all necessary forms and documentation.
• Build and maintain patient records through the use of the practice EMR system.
• Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
• Assist with the daily distribution of quality assurance surveys and prevention screenings.
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
• Maintain daily operations of the office by following standard policies and procedures
• Perform tasks as assigned for special projects.

Job description

New York Health (NYH) - Primary Care is seeking a Medical Front Desk Receptionist to manage patient check-in, scheduling, and front-office operations in Smithtown. You will welcome patients, collect payments, and support the care team while maintaining HIPAA compliance.

Ideal candidates have a HS diploma with 2 years of patient-facing reception experience, strong communication skills, and the ability to work in a team. Bilingual English/Spanish is a plus; EMR experience is preferred.